Complex Billing
Made Simple

Introducing Affinity from Aurora, a comprehensive suite of tools designed to power your reseller business.
 

Learn More

 

Affinity from Aurora

Affinity is a suite of tools developed to help resellers run their operations smoothly. Our software and services enable customers to monitor and control sales, order, provision, billing, support and self service.

The modular nature of our Affinity Suite means that you can choose to use the complete platform or to pick elements as you need.

Screenshot 2019-06-10 at 17.38.25.png
 

Our Software

 



 

Affinity Sales

Price up, set margins and get quotes out to your customer base in near real time — giving you genuine competitive advantage and higher conversion rates.


Find out more



 

Affinity Order

Get instant and clear sight of what orders are in place and at what stage they are at. With a complete view on your order book, forecasting, reporting and order management are significantly easier.


Find out more



 

Affinity Provision

Automate the process of supplier provisioning and delivery. By integrating with Affinity Sales and Order, Affinity Provision uses pre-entered customer information, saving processing time and reducing errors.


Find out more



 

Affinity Billing

The heart of the Affinity Suite, Billing gives you the confidence of knowing that complex services and call records are billed accurately and quickly — nothing gets left behind.


Find out more



 

Affinity Support 

Improve customer satisfaction by offering relevant support and swift issue resolution. Powered by AI and machine learning, Support quickly delivers the information your customers need. 


Find out more



 

Affinity Self Service

An additional suite of complementary portals, apps and APIs that give you the ability to further connect with your customers by putting them in greater control of their services and options.


Find out more

 
 

How Affinity will help your business

Our top 5 Affinity customers have increased revenue by over 500%

After switching to Affinity more than 73% of our customers recover 10% more revenue

70% of Affinity customers bill multiple products through the platform

 
 

Complex billing made easy...

Affinity Billing is the engine room of what we do. Affinity Billing gives you real-time analysis providing converged billing across a range of complex product areas including fixed line, mobile, data products, cloud services and utilities. Bill runs are easy to reconcile and our flexible APIs enable you to integrate Billing into your existing reporting structures with ease.

 

Be everywhere!

Affinity Billing is unparalleled in its availability, security and usability through our industry leading web portal. By being in the cloud you always have access.


Find out more

Be everywhere!

Affinity Billing is unparalleled in its availability, security and usability through our industry leading web portal. By being in the cloud you always have access.


Find out more

Do it your way.

You know what’s best for your business, so let us fit right into the way you do things. Affinity Billing is incredibly flexible and system agnostic.


See how it will fit for you

Do it your way.

You know what’s best for your business, so let us fit right into the way you do things. Affinity Billing is incredibly flexible and system agnostic.


See how it will fit for you

Break the speed limit.

Designed from scratch specifically for reseller and wholesale business models, Billing has all the features you need, and not loads that you don’t — so it’s quick. Really quick!


Find out more

Break the speed limit.

Designed from scratch specifically for reseller and wholesale business models, Billing has all the features you need, and not loads that you don’t — so it’s quick. Really quick!


Find out more

Empower your customers.

The core functions of Affinity Billing can be enhanced with Affinity Self Service which allows your customers to view and control the areas of account management that you’d like them to.


Take control

Empower your customers.

The core functions of Affinity Billing can be enhanced with Affinity Self Service which allows your customers to view and control the areas of account management that you’d like them to.


Take control

Expert support on hand.

The complete Affinity platform from Aurora is supported by our dedicated support team providing technical support for any system queries or issues. Built up of industry experts and software engineers, our support team are here for you to always answer your query in a timely manner.