Affinity Suite Overview

Affinity from Aurora is an extremely powerful suite of tools designed to help your reseller business thrive and become more profitable.

All our modules are developed to put you in control, remove unnecessary complexity and to give you better insight and reporting as to how your business is shaping up. With flexibility and scalability at heart, Affinity can integrate into your existing processing and provisioning workflow and then help your business grow.

Our Affinity modules are tried, tested and loved by some of the biggest reseller organisations in the UK - so you know you’re in good company.

 
 
business
 
 

Our Software

 



 

Affinity Sales

Price up, set margins and get quotes out to your customer base in near real time — giving you genuine competitive advantage and higher conversion rates.


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Affinity Order

Get instant and clear sight of what orders are in place and at what stage they are at. With a complete view on your order book, forecasting, reporting and order management are significantly easier.


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Affinity Provision

Automate the process of supplier provisioning and delivery. By integrating with Affinity Sales and Order, Affinity Provision uses pre-entered customer information, saving processing time and reducing errors.


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Affinity Billing

The heart of the Affinity Suite, Billing gives you the confidence of knowing that complex services and call records are billed accurately and quickly — nothing gets left behind.


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Support

Improve customer satisfaction by offering relevant support and swift issue resolution. Powered by AI and machine learning, Support quickly delivers the information your customers need.


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Self Service

An additional suite of complementary portals, apps and APIs that give you the ability to further connect with your customers by putting them in greater control of their services and options.


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A range of configuration options within the suite of modules ensures that Affinity can be tailored to meet your exact requirements.

Our in house development team can also develop bespoke solutions to integrate the system into your business.

 

Joined up thinking.

The Affinity Suite has the capability to provide joined-up services across a range of product areas including fixed line, mobile, data products, cloud services and utilities, enabling resellers to get up and running quickly — however complex their service offering.

A range of sophisticated and configurable rating and tariff options ensure that Affinity can be tuned to support your current pricing model. The system also supports the mediation and billing of switch-based data as well as the inherent complexity of mobile billing and reconciling call data records.

Joined up thinking.

The Affinity Suite has the capability to provide joined-up services across a range of product areas including fixed line, mobile, data products, cloud services and utilities, enabling resellers to get up and running quickly — however complex their service offering.

A range of sophisticated and configurable rating and tariff options ensure that Affinity can be tuned to support your current pricing model. The system also supports the mediation and billing of switch-based data as well as the inherent complexity of mobile billing and reconciling call data records.

Simple and accurate.

Affinity has the ability to apply sophisticated billing logic to these products and services, and break down the bill usage simply and accurately to provide complete transparency to both the reseller and end user.

Affinity from Aurora also has extensive provisioning integration capabilities with some of the largest carriers including Openreach (WLR),mobile integration with Vodafone, O2, Transatel and Telenor plus a range of CPS providers — so we’ve got you covered.

Simple and accurate.

Affinity has the ability to apply sophisticated billing logic to these products and services, and break down the bill usage simply and accurately to provide complete transparency to both the reseller and end user.

Affinity from Aurora also has extensive provisioning integration capabilities with some of the largest carriers including Openreach (WLR),mobile integration with Vodafone, O2, Transatel and Telenor plus a range of CPS providers — so we’ve got you covered.

 
 


Accurate billing.

Affinity ensures your bill runs are calculated with complete accuracy. Both fixed and variable charges for your services into one easy to understand bill for each customer — quickly and on time.

 


Scalability and flexibility.

The Affinity Suite is designed to work for you — your way and to grow seamlessly as you do, without interruption to the products and services you offer.


Manage your pricing.

Affinity enables you to quote complex services, setting margins to ensure you remain profitable. Quotes and bundles can be developed in near real time to give you genuine competitive advantage.
 

 


Backed by us — all the way.

Affinity from Aurora is backed by our class-leading support. Both consultants and developers are on hand to ensure that everything is working as it should, and that your questions are always answered.

 


Accurate billing.

Affinity ensures your bill runs are calculated with complete accuracy. Both fixed and variable charges for your services into one easy to understand bill for each customer — quickly and on time.
 


Manage your pricing.

Affinity enables you to quote complex services, setting margins to ensure you remain profitable. Quotes and bundles can be developed in near real time to give you genuine competitive advantage.
 


Scalability and flexibility.

The Affinity Suite is designed to work for you — your way and to grow seamlessly as you do, without interruption to the products and services you offer.
 


Backed by us — all the way.

Affinity from Aurora is backed by our class-leading support. Both consultants and developers are on hand to ensure that everything is working as it should, and that your questions are always answered.