Aurora provides telecoms and ICT resellers, managed service providers and carriers throughout the UK and Europe with Reseller Software Solutions.
Aurora have been serving the telecoms and IT reseller market for the past 20 years. Our aim is to simplify running reseller operations using innovative software and tech, helping our customers’ businesses thrive and to become more profitable. Our software and services enable resellers to monitor and control sales, order, provisioning, billing, support and self-service with ease.
The Aurora brand is owned by Daisy Communications, one of the UK’s largest business communications and IT service providers, with offices based in London and Manchester and other offices spread throughout the UK. We develop Affinity, an extremely powerful suite of tools designed to help your reseller business thrive and become more profitable.
Affinity is one of the best-in-class billing software platforms and boasts well known telecoms and communication brands as loyal customers. We are also partners with two of the UK’s biggest mobile networks Vodafone and 02.
To apply for a role please contact us using the contact form provided or email firstname.lastname@example.org
Billing Process Operative
This role is based in our Nelson office.
Junior Production Administrator
An entry level position working within a busy team, the role of the employee is to provide an excellent level of support to Aurora’s customers to ensure that the products and services that are provided by Aurora are administered and delivered to high standards. To achieve this, the employee will be required to undertake a wide range of support and operational activities under the management of a team leader.
These activities can include telephone support, investigation of issues, fulfilment and maintenance of Billing production processes and resolution of issues through to conclusion on behalf of customers.
Reporting directly to a team leader.
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Working in a small team you will be responsible for developing and updating our MyAccounht web applications. You will implement the existing customer backlog of requirements as well as moving the product forward to fit into the new Aurora suite of products.
This role can be based in London or Manchester.
The primary objective is to develop and deliver high quality IT business solutions within a controlled project management framework, applying best practise to Business analysis and vendor management disciplines.
The Business Analyst will be able to demonstrate a well-developed toolkit of Business analysis skills, working knowledge of project management disciplines, and possess the interpersonal skills to work with stakeholders at all levels of the organisation. Key projects are mainly related to analysis of large business systems and process changes and the production of small, well-defined, deliverables, including artefacts like functional specifications or User Stories and testing documentation.
The Business Analyst will work closely with technical team within Daisy group and with software third party providers in evaluating current systems and making decisions on future development.
Construct and validate the business ROI for each statements of architecture or development work
Experience with Agile-based software development process, preferably SCRUM
Apprentice Test Analyst
Aurora are seeking a determined individual to put through a Test Analyst Apprenticeship. The individual would be working within our Testing Team and obtaining the skills to help ensure the accuracy of changes to Affinity, our industry leading billing software platform, as well as assisting with the testing of our next generation products. Aurora has an established and well-respected client base including some of the UK’s largest telecommunications brands.
Aurora are embracing DevOps and automation and you will be expected to help drive these changes, as well as actively contribute towards meetings on Test Automation.
Good time-management skills
Knowledge of Software Development Lifecycle
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